As you learned during your campaign, the devil is in the details. The same is true when it comes to managing your pledge data after your campaign has funded. Using our Launch Guide will make your survey setup easier by taking you through all of the key components your survey will need.
It's no surprise that there is a high level of detail involved in the reward levels, products, shipping and orders themselves. The Launch Guide was developed to assist creators in setting up their project surveys. We understand the importance of ensuring that the product and order details are collected properly for fulfillment. The Launch Guide is a great tool for creators because you can see and complete the steps needed to ensure your surveys are set up properly.
The Launch Guide will identify essential steps like importing your backers, creating and adding products, survey theme and project settings that are important to a successful survey. As you complete each step you'll get closer to being ready for a survey review. Once you've completed and acknowledged all steps in the Launch Guide, it's time to request a review with our CS team. Don't forget to request the review at least 2-3 business days before you expect to launch.
We hope that the Launch Guide will help creators with an easier survey setup process by providing some guidance. No one knows your project and pledge details better than you and your team. Let us know of any special circumstances, not addressed in the launch guide, that need to be addressed prior to launch!